Our Guarantee

Our Customer Satisfaction Guarantee

We understand how it can sometimes be daunting to buy logs from someone for the first time. Will they be dry? Will they fit on our fire? Will they deliver when they say they will?

Here at Black Country Firewood, we are that confident in all of our products,  our delivery team, and our customer service. We can offer a full money back no quibble customer satisfaction guarantee with all of our products, when purchased either face to face in our Firewood Centre, over the phone or through our website online.

We are the only Firewood Supplier in the Midlands to offer this 100% Customer Satisfaction Guarantee.